Refund Policy

Last updated: June 11, 2026

14-Day Money-Back Guarantee

You may request a full refund for any purchase within 14 days of the transaction date, for any reason, with no exceptions or conditions.

How to Request a Refund

Email us at contact@speechbox.ai with the subject "Refund Request" and the email address on your account. Refunds are processed within 5-10 business days and returned to the original payment method.

No Subscription

Minute packs are one-time purchases. There is no subscription and no recurring charges, so there is nothing to cancel, and your purchased minutes do not expire.

Payment Processing

All payments are processed by our authorized third-party payment processor. Refunds are returned to the original payment method within 5-10 business days. Our 14-day refund policy is in addition to any statutory withdrawal rights you may have under applicable law.

Contact

Questions? Email us at contact@speechbox.ai.